Reference

What We Collect and Why It Matters

When you open an account with pk18, you hand us certain personal details — and we take that seriously.

Account Data ProtectedJazzCash & Easypaisa Transactions SecuredSSL Encrypted ConnectionNo Third-Party Data SalesYour Rights, Clearly Stated

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

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Email Privacy Request

Send a written data request to our privacy team by email. Include your registered account number and the specific data action you are requesting — access, correction or deletion.

Live Chat Support

Open the live chat window from your account dashboard and select the privacy or data query option. A support agent will log your request and confirm next steps in the same session.

Account Settings Panel

Some data preferences — including communication settings and cookie consent — can be managed directly from the settings section inside your account without contacting support.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Payment Data Handling

JazzCash, Easypaisa and Raast transaction references are stored in an encrypted database. We never store your wallet PIN or full mobile banking credentials — only the reference needed to match a transaction.

Cookie and Session Policy

We use session cookies to keep you logged in and functional cookies to remember your preferences. Analytics cookies are optional and can be declined through the cookie settings banner without affecting account access.

Account Security Measures

Every login triggers an OTP sent to your registered mobile number. If a login attempt comes from an unrecognised device or location, we hold the session until you confirm identity — this is automatic and cannot be bypassed.

Retention and Deletion

We keep account data for the period required under applicable law. Once that period ends, personal identifiers are removed from active systems. You can request early deletion of non-mandatory data by contacting the privacy team directly.

Information We Collect from Your Account

pk18 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the details you provide when creating your account — your name, contact number, email address, and the payment method you link, whether that is JazzCash, Easypaisa, or Raast. When you make a deposit or withdrawal, we record transaction references and wallet identifiers to verify

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the movement of funds and resolve any disputes quickly. We also collect device and session data automatically: your IP address, browser type, and session timestamps. This helps us detect unusual login activity and keep your account secure. Cookies track your session preferences and keep you logged
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in across pages; you can adjust cookie settings in your browser at any time. We do not collect more than we need, and we do not sell your personal data to third parties. Data retention follows the period required by applicable law and our internal audit
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schedule. If you close your account, we retain only what we are legally required to keep, and the rest is deleted according to our standard removal process. Where our platform is available depends on local law and eligible regions in Pakistan.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how pk18 handles personal data. If your question is not covered here, reach us through live chat or email and we will respond with the specific detail you need.

We collect your name, email, contact number and the payment method you register — JazzCash, Easypaisa or Raast. We also record session data like IP address and device type to protect your account from unauthorised access.

Yes. Send a data access request to our privacy email with your account number. We will compile and share a summary of the personal data we hold on your account within the timeframe required by applicable law.

Contact support through live chat or email and request account deletion. We will remove non-mandatory personal data promptly. Some records — such as transaction history — are retained for the period required under applicable law.

We do not sell your data. We share limited details with payment processors like JazzCash, Easypaisa and Raast only as needed to complete transactions, and with fraud prevention partners as required to secure your account.

Payment references from JazzCash, Easypaisa and Raast are stored in encrypted form. We never hold your wallet PIN or full banking credentials. All connections to pk18 run over SSL to protect data in transit.

Some details can be edited directly in your account settings panel. For fields that cannot be self-edited — such as your registered name or phone number — contact support through live chat and the team will process the correction.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRoulette Supreme Apppk18 App

What We Collect and Why It Matters

How to Reach Us About Your Data

Email Privacy Request

Live Chat Support

Account Settings Panel

Data Handling, Cookies and Account Security

Common Questions About Your Privacy Rights

01 What personal data does pk18 collect when I open an account?

02 Can I ask to see all the data pk18 holds on me?

03 How do I request that pk18 delete my personal data?

04 Does pk18 share my data with third parties?

05 How does pk18 keep my payment information secure?

06 How do I update incorrect personal information on my account?

Privacy Policy

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